Shipping policy

Delivery Times and Postage

We use Royal Mail within the UK and orders are shipped with Tracking, Signature, plus guarantees for loss and damages for reasons due to transit.

Free Next Day Delivery: Postage for delivering within the UK is FREE for orders £90+. Otherwise, the postage is £15.45 for weekday deliveries.

Delivery Times: Please allow 1-2 days for order processing, but in most of the cases orders will despatch within the next working day and arrive the working day after before 1pm.

Cut-off time for next day delivery: 1pm is the cut-off time for despatching orders to be received the next working day.

Saturday Delivery: If you're looking to receive the order on a Saturday, you'll need to purchase the Saturday delivery service with additional shipping fee of £6.70. Without this add-on, Royal Mail will deliver on Mondays orders despatched on Fridays.

Scheduled Pick up in London and Final Sale

You have the option to pick up your order in person and do a thorough inspection, including testing with clean water which Susurri will provide.

Pick-up orders are usually ready in 1-2 days. We can hold the product for you for 4 weeks.

Instructions for scheduling an agreed pick-up date and time will be sent to your order email address after order is paid confirmed.

Please note that, after accepting the item through in-person inspection, the order becomes a Final Sale and no exchange or refund will be accepted afterwards.

The pick-up location is in a local café as Susurri Shop does not have a public, physical storefront. Brewed Online is not affiliated with Susurri Shop in any way.

Pick-up Location

Brewed Online
263 Green Lanes
Finsbury Park
London
N4 2UX
Google Directions